WHEN DO I NEED TO BE AVAILABLE FOR WORK?
For most of our roles it is best if you can work the full season - from early June to mid October. However, there are some roles that are available for only part of the season or during our peak periods, so if you are not available for the entire season, you should still apply - just let us know your availability in your application.
I'M HAPPY TO DO ANY KIND OF SKI JOB, WHAT SHOULD I APPLY FOR?
Take a good long look at the website information, positions available and ask yourself the following questions: Do I want to work inside or outside? Am I willing to work night shifts or alternative hours? Do I have any previous experience in an area we are recruiting for? I have never worked in the ski industry, what experience can I contribute from other industries? Which job sparks my interest? Can I ski or snowboard? Some positions will require a specific level of skill/experience and others will require none. These requirements are clearly listed in the position descriptions
WHY CAN'T I SEE THE SKI JOB I WISH TO APPLY FOR?
We don't always have vacancies in every department. If a full team decides to return, then we have no need to advertise.
HOW LONG IS THE WINTER SKI SEASON IN NEW ZEALAND?
Our season typically runs from June to October, weather and conditions permitting. We know that the weather is unpredictable. We have opened late and closed early in past years due to snow conditions affected by the weather.
WHAT HAPPENS WHEN THE MOUNTAIN IS CLOSED DURING THE SEASON?
If we close for a day, are late opening or need to close early during the ski season, you will not be required to work and will not receive your normal wage. Instead, you will be paid a minimum retainer, provided you attend a scheduled activity. To help you budget, our Queenstown mountains (Coronet Peak and The Remarkables) typically experience very few closed days per season while Mt Hutt, being at a higher elevation, does experience closed days more often. If the ski season starts later or closes earlier than expected, a retainer is not paid as the season start and finish dates are subject to weather and conditions.
SHOULD I BUY A SEASON PASS AT THE EARLY-BIRD RATE?
Yes. If you get a job with us we will refund the full price of your pass if you haven't used it. If you have used it then we partially refund the cost. The best idea is to talk to your manager before you use it to check the status of your pass.
CAN I GET A SECOND JOB ELSEWHERE WHILE I AM WORKING FOR NZSKI?
Yes. Just make sure you talk to your manager beforehand to ensure that it will fit around your job with NZSki. It's always better to clarify in advance.
I AM TRAVELING WITH MY FRIEND/PARTNER, WILL WE BOTH GET A JOB AT NZSKI?
We assess each applicant separately for his or her suitability for jobs. However in your application we do ask if you are traveling with anyone else so we can try and match you both up.
WHAT IF I GET INJURED ON THE MOUNTAIN AND CAN NO LONGER WORK?
In New Zealand there is the Accident Compensation Corporation, commonly referred to as ACC. They assist anyone who has an accident or injury in NZ. The amount of assistance varies and can be from medical bills to loss of earnings. In the first four weeks of your employment you will generally NOT get help with loss of earnings. We will try and get you back to work as soon as possible by offering you alternative light duties, but this is entirely dependent on your injury. Our advice is to take it easy and be mindful of your own safety while you are skiing and snowboarding.
HOW MANY VACANCIES DO YOU HAVE AVAILABLE?
Every year we invite the majority of the previous year’s crew to return. Then we assess what jobs will be available for the coming ski season. Across our three ski resorts (Mt Hutt, Coronet Peak and The Remarkables) we have about 1200 crew each winter with a 50% return rate each year. That leaves around 600 jobs to fill each winter with new employees.
I REALLY WANT TO WORK FOR YOU! CAN I INCREASE MY CHANCES BY SUBMITTING MORE THAN ONE APPLICATION?
No, you should only submit one application. If we have a job available that we think will suit you better than the one(s) you have applied for, we will put your forward to that manager. By putting in more than one application you slow down the whole review process for everyone. If you do apply more than once it will work against you rather than for you, as it suggests you can't follow instructions, which is very important in our industry.
DO YOU HAVE MANY DIFFERENT NATIONALITIES IN THE CREW?
Yes. Our industry attracts people from all over the world, which makes for a really diverse and exciting international crew. Each season people from more than 35 different countries are employed by NZSki, bringing a wealth of experience to our ski areas.
HOW MUCH WORK WILL THERE BE DURING THE SEASON?
Just like all other ski resorts the start and end of the season seems to be quieter so you can expect there will be fewer hours to work then. Our peak season usually runs from the end of June to mid September so there will generally be plenty of hours at this time. We advise everyone to take the hours when they are available and save up to help get you through the quieter periods.
CAN I TAKE HOLIDAYS DURING THE SEASON?
Generally, no. In New Zealand you only become entitled to take a holiday once you have worked for the company for one year. However, if we can give you time off, we will, as we want you to have a great experience too. Please don't ask for time off during our peak period (July and August), as we won't be able to give it to you.
CAN I MAKE CHANGES TO MY APPLICATION ONCE I'VE SUBMITTED IT?
After submitting your application, you can change things like your personal and contact details. However, you can't change the location, ski area, department or job, so do the research, make your choice and fill in the application form very carefully. We receive a few thousand online applications each year in a very short timeframe so we don't have the time to change these details. If we need to it will cause a delay in your application being reviewed. Our advice is to check, check, check before you submit!
DO YOU CONDUCT TELEPHONE OR SKYPE INTERVIEWS?
If your application is shortlisted and you reach the interview stage, then we really want to meet you in person. If you have applied for a role that has a lot of guest interaction then meeting us in person gives you the best chance to show us how you can make our guests happy. Please note that for some ski jobs a face-to-face interview is compulsory. To help you plan your time, our face-to-face interviews take place in Queenstown from mid May onwards. If you can't attend an interview, we may be able to offer you an interview via Skype or similar platform depending on the role. As a general rule, you will need to have previous experience in the role you are applying for this to be offered. Mt Hutt conduct their interviews by Skype.
WHAT ARE MY CHANCES OF GETTING A JOB?
Our winters are legendary. The ski areas are highly sought after winter playgrounds and we receive many more applications than we have vacancies. Our decisions are based on merit – the right attitude, skills and experience are essential. It is not first come, first served. All applications received by the closing date will be considered. Just make sure yours stands out.
CAN I EMAIL MY CV DIRECTLY TO YOU?
No, please do not email your application directly. We get thousands of applications in a very short amount of time and find our online system is the only way we can successfully manage them. Find out more and apply for all positions on the NZSki job application website.
I'M AN AUSTRALIAN CITIZEN/RESIDENT; DO I NEED A WORK VISA TO GET A JOB IN NEW ZEALAND?
Australian citizens and residents are legally entitled to work in New Zealand. You do not need a work visa/permit but you will need to show a valid Australian passport on arrival.
HOW DO I GET A WORK VISA? CAN NZSKI HELP ME?
You will dramatically increase your chances of getting a job with us if you can organise and provide your own work visa, although we can help in some cases. New Zealand Immigration has very strict rules in place regarding visa sponsorship to which we must adhere. In previous years we have been able to sponsor only about eight per cent of our crew. We are only able to sponsor applicants with a job offer that have snow sports industry qualifications or experience. The roles that may be considered for sponsorship are our more highly skilled roles and you will need the appropriate qualifications and experience to be eligible. To be considered for sponsorship as a Ski or Snowboard Instructor you will need to have a minimum of NZSIA/SBINZ/PSIA Level 2 or equivalent with three seasons teaching experience as a snow sports instructors. In all cases, whether it is a working holiday or sponsorship visa, you must supply evidence of your work visa before you can commence employment. It is best if you can upload this into your online application as soon as you get it. If you are delayed in starting due to your visa, we may have to cancel your offer of employment. For information about the various types of work visas that may be available to you depending on your personal circumstances, please visit immigration.govt.nz.
IS THERE STAFF TRANSPORT TO AND FROM THE MOUNTAIN?
For Queenstown; We provide free transport for our staff on rostered working days to and from central Queenstown and the mountains. In addition to this, the majority of residential areas in Queenstown through to Frankton have a free morning and evening service to central Queenstown. Fernhill, Lake Hayes Estate and Shotover Country have a morning only service. A $2 bus service is available to and from many other areas as well as the evening services back to Fernhill, Lake Hayes Estate and Shotover Country. For more information on this service please visit www.orc.govt.nz/public-transport/queenstown-buses For Methven; We provide free transport for our staff on rostered working days to and from central Methven to Mt Hutt. We also provide free transport to and from our skifields on your days off from central Queenstown and Methven on a space availability basis.
DOES IT MATTER WHERE I CHOOSE TO LIVE?
In Queenstown – yes definitely, in Methven – not so much. Where you choose to live in Queenstown can have a big impact on your work/life balance as the travel times will vary quite a bit. If you are working at The Remarkables, your travel times to and from Frankton and Frankton Road will be the shortest. Central Queenstown will be moderate. Fernhill, Lake Hayes Estate and Shotover Country will be the longest. Arthurs Point and Kelvin Heights is not serviced by the staff bus. If you are working at Coronet Peak, your travel times to and from Arthurs Point will be the very short. Central Queenstown will be short. Fernhill, Frankton Road will be moderate. Frankton will be long and Lake Hayes Estate and Shotover Country will be very long. Kelvin Heights is not serviced by the staff bus. Actual travel times will vary depending on traffic, weather and road conditions.
IS STAFF ACCOMMODATION AVAILABLE?
Unfortunately no, we do not provide staff accommodation in either Queenstown or Methven. We aim to facilitate putting you in touch with local families that have spare rooms where possible. For further information on accommodation and general information on both areas visit the sites listed below. Queenstown: www.qac.co.nz www.hoamz.co.nz www.scene.co.nz www.lwb.co.nz www.trademe.co.nz www.rentaroom.org.nz Methven: www.methvenmthutt.co.nz www.methveninfo.co.nz www.trademe.co.nz
DO YOU PROVIDE STAFF MEALS?
We have staff meals at a heavily discounted rate available for you on the days you are working. They are hot, varied and healthy meals.
DO YOU PROVIDE STAFF UNIFORMS?
Yes we provide staff uniforms. They are warm uniforms designed to suit the needs of the job. Most roles require you to supply your own footwear and if your job involves skiing or riding around the mountain or between work stations then you will need to supply your own skis or snowboard. Uniforms are loaned to you for the time you are employed with us and need to be returned in good condition. If you return them damaged or lose them, then you can expect to be charged for the cost of fixing/replacing them.
WHAT KIND OF MONEY CAN I EARN?
Our entry-level jobs start from $16.50 per hour. For jobs that require more qualification, skills and experience the rates will be higher. Our wages and benefits are comparative with other ski areas in New Zealand. Regardless, the decision to work for NZSki should not be for financial gain. What we can offer is a unique experience of working at one of New Zealand's ski resorts. In addition, employees can take away an impressive work reference along with the satisfaction of having completed a full seasonal work contract and hopefully leave with a few skiing and snowboarding tricks under their belt.
WHERE IS IT BETTER TO LIVE AND WORK - AT CORONET PEAK OR THE REMARKABLES NEAR QUEENSTOWN OR MT HUTT NEAR METHVEN?
It depends on what kind of experience you are looking for, as all three mountains differ. Get to know the mountains by checking out our website and Facebook pages.
I LOVED MY WINTER WITH NZSKI - CAN I WORK FOR YOU IN THE SUMMER?
In the summer NZSki employs only 45crew so opportunities for summer jobs are very limited. We are however part of Trojan Holdings, which has interests in a number of businesses in the South Island including The Hermitage Mt Cook Hotel and Ultimate Hikes. If you are keen to work for them in the summer, please let our HR team know and they can help you with applying.
I CAN’T FIND AN ANSWER TO MY QUESTION HERE – HOW CAN I ASK FOR MORE INFO?
If you have a question that isn’t covered here, you may find the answer elsewhere on this website. There are a lot of details on our website, so please check carefully. If you still can’t find the answer to your question, please email our Human Resources team.